If you are having an issue and Step 2 closes, you can start RM manually so you can see the error that happens to make RM crash.
To start RM manually, do the following:
- Start Step 1 as usual.
- Open Windows Explorer and go to the root of your AXti.me directory (usually C:\AXtime)
- Find the directory that is your current version, i.e. website_2-3-4
- Press and hold the Shift key + right click on the above directory
- Select the “Open new Command Window here”
- A black command window should open
- Now type “node server” without the quotes
- If you are troubleshooting an issue, try to recreate your problem and then send a screen shot of the black command window from after the error occurs